1. Acceptance of Terms
By accessing and using FRESH MILK's services, you accept and agree to be bound by the terms and provision of this agreement.
2. Service Description
FRESH MILK provides dairy product delivery services across Hyderabad and surrounding areas. We reserve the right to modify or discontinue our services at any time without notice.
3. Orders and Payment
- All orders are subject to availability and confirmation
- Prices are subject to change without notice
- Payment is due at the time of order placement
- We accept major credit cards and digital payment methods
4. Delivery Terms
- Delivery times are estimates and not guaranteed
- You must be available to receive deliveries
- Delivery fees may apply based on location
- We are not responsible for products left unattended
5. Product Quality
We guarantee the freshness and quality of our products. If you are not satisfied, please contact us within 24 hours of delivery for a replacement or refund.
6. Cancellation and Refunds
- Orders can be cancelled up to 2 hours before scheduled delivery
- Refunds will be processed within 5-7 business days
- Subscription services can be cancelled at any time
7. User Responsibilities
You agree to:
- Provide accurate delivery information
- Be available during delivery windows
- Handle products safely upon receipt
- Report any issues promptly
8. Limitation of Liability
FRESH MILK shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of India and the state of Telangana, without regard to its conflict of law provisions.
10. Contact Information
For questions about these terms, please contact us:
- legal@freshmilkstraightfromsource.com
- +91 90004 66897
- Plot No. 123, Dairy Farm Road, Shamshabad, Hyderabad - 501218